Does Harster sub-contract its installations?

No. We have our own crews – no subs. We do, however, sub-contract for electrical work and for cranes.

Are Harster service people trained?

Absolutely. Our service people participate in annual training programs to stay current with changes, codes and trends.

Are they paid hourly or by commission?

Great question. They’re hourly. Technicians paid on commission are always trying to sell you something. Our guys just do their jobs.

Does Harster have an in-house quality control procedures?

We do. Our customers grade us on our performance and we review them constantly.

Does Harster carry liability insurance?

Yes, we carry both general liability and workers' compensation insurance.

Does Harster issue a lien waiver when the job is done?

Yes we do.

Does Harster have a service department I can contact?

We do. Our hours are between 8:00 a.m. – 4:30 p.m. MON-FRI. Occasionally we're open on Saturdays, but that depends on the season. Give us a call to find out. Oh, and your call will be answered by real people, not answering machines.